Our People

Here is a peek at our faces and the place we work!

Meet our Team

Kim Harrison

Kim founded Focus Forward in 2003 out of her desire to support the market research industry from the ground up. Her passion for client experience and her exceptionally high-quality standards have helped Kim grow the firm from a start-up to one of the largest independent recruitment and transcription firms supporting market...

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Kim
Jean Taylor

Jean Taylor

Executive Vice President

jean@focusfwd.com

Jean has been a vital part of Focus Forward since it was founded in 2003. She has worn many hats as the firm grew from a few people to its current size. Her expertise has been invaluable in project management, accounting, training, and many other areas.  For the past 7 years,...

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Jean
Meredith Falvo

Meredith Falvo

Vice President of Business Development

mfalvo@focusfwd.com

Meredith began her career in market research as a project manager for a busy six room facility in mid-town Manhattan. An opportunity to manage a suburban facility brought her to Westchester County, NY where she spent the next 15 years. Meredith demonstrates her commitment to providing the highest standards of client...

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Meredith
Kerri Hagan

Kerri Hagan

Client Service Manager

khagan@focusfwd.com

Kerri joined Focus Forward after rocking the retail industry, bringing her passion for customer service to the market research world. She is an expert on the research services offered by the Focus Forward basecamp, especially in project consultation and best methodologies. Kerri’s favorite part of her role is anticipating and exceeding...

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Kerri
Chris Goering

Chris Goering

Application Development Director

cgoering@focusfwd.com

Chris joined Focus Forward in 2009 as a Database Manager and now oversees all technology initiatives across the firm. With his broad knowledge of operations, Chris can analyze user needs and suggest systems and processes that leverage technology to make operations run smoothly. Chris is a detail-oriented web developer and an...

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Chris