August 15, 2022 News

Focus Forward Realigns to Better Serve Client Needs

In the US, Focus Forward & FFTranscription has exciting announcements of several team members who have assumed roles as part of organizational change to better support the growth of their clients and the changing research business. CEO, Kim Harrison, shares, ‘Our business is constantly evolving to support our clients. Recent years have brought may changes to how marketing research is done and what our clients need from our team to best support the brands.”

Qualitative Recruiting Division is expanding our leadership with:

  • Doug Smith, Qualitative Assistant
  • Mark Mundy, Recruiter Director

Focus Forward Transcription as promoted:

  • Alan Gresov, Transcription Support Specialist

Human Resources

  • Mary Conley, Talent & Organizational Development


Founded in 2003, Wayne, PA-headquartered Focus Forward offers nationwide recruiting and transcription along with a range of field support services including translation, open end coding, client list management, online qualitative sample and incentive processing.