About
About FocusForward
Focus Forward offers a comprehensive and consultative approach to research services. From recruitment to transcription, translation, and coding, we're there for you — supporting each phase of your research journey to ensure it's a success.
Our
Story
Founded in 2003, Focus Forward grew from a small nationwide qualitative recruiting and transcription firm into a full-service research support partner.
Today our in-house team handles recruitment, transcription, translation, coding, incentive processing, and panel management — under one roof, with one accountable team.
What
We Do
We partner with market research firms, agencies, and brands across the United States.
Our work spans qualitative recruitment (online, in-person, healthcare, mock jury, quant-to-qual), quantitative panel services, human and automated transcription, open-end coding, product tests / IHUTs, and ethical AI content creation.
Why teams choose us
One team. One promise.
Single-source accountability
Our team owns the whole project — no chains of subcontractors, no finger-pointing.
Deep methodological expertise
Decades of qualitative and quantitative experience across industries and methods.
Obsessive respondent quality
Every respondent is screened, verified, and re-verified before they reach your study.
Speed without shortcuts
Fast turnaround that never compromises data integrity or respondent care.
Our core values