Susan joins Focus Forward with 20+ years of transcription, technical writing, and editing experience in healthcare, independent research, and marketing industries including past work as a transcriptionist for Focus Forward. She completed two graduate degrees in English and technical communication from Texas State University and Texas Tech University after which she worked as an instructor in higher-ed including 2 years at a university in New Zealand. Having a strong desire to return to industry, Susan found her way back to Focus Forward in 2022 as a transcription project manager.
Susan lives in Arizona and outside of work enjoys traveling with her husband Dave. She is also an avid photographer, published author, and is a die-hard football fan of the Kansas City Chiefs.