Mark joined Focus Forward in 2009 and is well versed in all aspects of the Qualitative department. Over his long tenure, he has trained and supervised hundreds of our telephone recruiters and is an invaluable resource for the Qualitative team and our study participants. He is a firm believer in excellent customer service and works diligently to ensure strong and efficient processes are maintained for a smooth operation of our projects.
Mark is a true man of all seasons and takes full advantage of the various activities each offers. He enjoys skiing and a warm fire in winter, gardening and planting in the spring, and summer is beach and barbecue season. Year round, Mark plays Pickleball and is an avid swimmer.