Join the Team

Join the Team

Join the Team

Join the Team

Join the Team

Focus Forward is one of the fastest growing market research firms in North America.

If you’re seeking a challenging career opportunity and stimulating work environment, look to Focus Forward, where talented individuals are the most important part of our success. We’re looking for folks who can demonstrate our philosophy of determination, innovation, passion, teamwork and trust.
Focus Forward is an equal opportunity employer. We offer the same opportunities to every individual regardless of race, religion, religious creed, color, age, sexual orientation or preference, national origin, marital status, gender, ancestry, disability or handicap, veteran status or any other classification protected by federal, state or local law.

Positions Currently Available

Qualitative Recruiting Project Manager (Full Time/Remote)

Join an engaging and excited team! Our primary focus is respondents for research, and everything that surrounds the respondent, so our clients have the best possible people in their projects. With a strong emphasis on team, excellence, creativity, and innovation – these traits are cornerstones of our firm. We are growing!

As part of our growth and change, our team is seeking a Respondent Recruitment Project Manager. This position is client facing and the hub between our internal recruitment center and our research partners and clients.

Who You Are & What You’ll Do

  • Communicate directly with your clients to understand the needs of each project and help each client through all steps of recruitment, the incentive process, transcription, and any additional service where we can support the success of the project.
  • Lead kick off calls and be an ambassador for our brand, ensuring that expectations of project specifications, quotas, delivery, timeliness and other requirements of the project exceed the client’s expectations.
  • Engage with the leadership of the recruiting department, and the firm, for the smooth recruitment of a project, and address any challenges that arise during the course of recruitment for marketing research.
  • Oversee associate project managers and the recruitment team that is dedicated to your projects, with the goal of a white glove experience for the client.
  • As a project manager, you will work closely with our clients to build trust and grow both our businesses.

What You’ll Bring

  • The ideal candidate will have at least five year’s experience in a project management role overseeing respondent recruitment in a focus group facility or field services firm.
  • College or Masters Degree
  • Able to manage 10 to 20 projects on average simultaneously
  • Strong comfort level in:
    • Electronic pre-screeners
    • Respondent recruitment excellence
    • Quota management
    • Invoicing
    • White glove Client Experience
  • Advanced client communication skills and ability to be proactive in problem solving. Strong background in qualitative recruitment as to being able to bring innovative solutions.
  • Every project has solution belief
  • Cool under pressure & a true love of juggling many tasks
  • Self-starters & independently motivated toward client success



  • Competitive salary
  • WFH option
  • Medical, Dental, and Vision benefits
  • Generous PTO policy
  • 401K program
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization
  • Company culture of career development & industrywide impact
  • FUN colleagues and a familial culture that values each person


Independent Contractors: Transcribers

Interested in joining Focus Forward as an independent English-Language or Spanish-Language transcriber? Click here for more information.

Proofreader (Part Time)

We are seeking a part-time Proofreader to join our Transcription Department.  The responsibilities of this position will include, but are not limited to experience in:

  • Proofread Microsoft Word document transcripts for accuracy against an audio file
  • Transcribe notes for market research interviews via phone line, streaming video/audio or recorded audio
  • Review applicant test submissions and assist in hiring independent contractors
  • Provide feedback via email to transcribers

The ideal candidate will have the following qualifications:

  • Intermediate to Advanced knowledge of Microsoft Word & Excel
  • Superb attention to details
  • Mastery of the English language, including both punctuation and grammar rules
  • Self-motivated, proactive, “can-do” attitude
  • Ability to work independently
  • Must have a working computer with high-speed Internet access to work from home, as needed
  • Associates Degree preferred; work experience may be considered in lieu of degree

Our corporate offices are in Wayne, PA office. Slight preference is given to candidates who can commute to Wayne on a regular basis but we also hire nationwide. Hourly rate is $12 per hour.

Market Research Recruiter (VIRTUAL- Part Time)

Perfect part-time job for anyone, including Students, Retirees, Moms and second job seekers

Focus forward has an amazing opportunity for you to become part of our team. We are seeking part-time Market Research Recruiters that will work remotely but are within driving distance of our Wayne, PA office.  NO EXPERIENCE NECCESARY-NO SELLING INVOLVED

** College students this is a great resume builder as well as a chance to develop skills that can be applied to a wide variety of professions** Great opportunity to gain experience in Market Rearch

 Perfect entry level position for those entering or re-entering the workforce

We are a marketing research company involved in the recruitment of quality candidates to participate in paid marketing research opportunities, such as focus groups.  As a Market Research Recruiter, you are assigned the important task of screening possible candidates who will eventually take part in studies for our clients.  You will exchange initial contact with these applicants, using your skills and judgment to determine the best candidates to participate in the paid research projects.   We rely on you to use your expertise to determine if the candidate is qualified, articulate, and can easily express his/her views.

At Focus Forward we value your happiness, time, and dedication.   We respect work life balance and flexible schedules.

We offer:

  • A fun, fast-paced and progressive environment
  • Open 6 days a week with flexible part-time hours
  • A starting wage of $12.00/hour
  • Opportunities for advancement and establish a career in market research
  • 401k plan with generous match to qualified applicants
  • Casual dress code and friendly work environment
  • Company sponsored outings and events
  • Break area stocked with complimentary snacks and drinks


Part-Time Schedule

You’ll choose your own schedule from a block of available hours, working around your other responsibilities. Ideal for retirees, college students, veterans, military spouses, or anyone looking to work part time.

You are able to provide a minimum of 3 days of availability, within the following days/hours:

  • Mon-Fri 8am – 5:00pm and 5:00pm  – 9:00pm
  • Sat  8am– 5:00pm

The ideal candidate will have the following qualifications:

  • Comfortable using Microsoft Excel
  • Comfortable speaking on the phone
  • Detail oriented
  • Able to work in a fast paced environment
  • Available to work at least 3 consecutive days, Monday through Saturday.

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