Super fast, crazy accurate.
In fact, we’re lobbying to make transcription an Olympic sport.
Since 2003, we’ve been providing our clients with high quality transcription services. Unlike other transcription companies, speedy turnaround is an integral part of our standard service. We also offer an easy pricing model with competitive low rates based solely on the length of the recording. Our rates are not affected by accents, number of speakers, difficult audio, technical terminology or number of audio files sent at once.
SERVICE & TURNAROUND
Our management team has over two decades of experience in transcription service. We reply to your emails within 1 hour of receipt, and a project manager is always available to assist you, 7 days a week. We proudly boast a 97% recommendation rate from our clients.
RUSH transcription service is our standard! Your transcripts can be delivered in as few as 24 hours, with all transcripts returned within 60 hours, regardless of the volume or length of audio we receive from you at one time.
We use advanced audio-editing software to improve difficult or challenging audio, ensuring the best possible transcript.
Our cloud-based file portal allows you to upload your digital audio to us, and purchase transcriptions, wherever you are in the world.
QUALITYWith over 400 US-based transcribers, we employ experts across nearly every topic and accent. Our unique management system allows us to coordinate the ideal transcriptionist to process your audio. In-house proofreaders with advanced English degrees ensure your transcripts meet our 98% accuracy guarantee.
Ready to get started?
Providing transcription for business, medical, financial, legal, entertainment, education or market research, we offer four custom solutions:
Verbatim $2.50 per audio minute – A word-for-word account, including all moderator and respondent speech in full. [Sample]
Edited Summarized $2.08 per audio minute – A concise document, focusing on the respondents’ speech. The moderator’s portion of the interview is edited and summarized, while the respondents’ speech is verbatim, omitting only the non-verbal utterances, filler words and extraneous content. [Sample]
Notes $1.25 per audio minute – Our most clear and succinct form, targeted at providing a summarized account of the session. This format is not verbatim, but rather, captures the main points of the audio. This format offers an excellent alternative to verbatim transcripts, as well as in-person note takers, where direct quotes are not required as part of your research. [Sample]
Excel Smart Transcripts $1.83 – $3.25 per audio minute – This innovative format allows you to quickly organize, sort, and analyze your data in one simple document. Available as a master capture sheet collating all your files into a comprehensive Excel spreadsheet makes this format ideal for IDI’s and TDI’s. Discussion guide questions are recorded in columns, while respondent responses are transcribed in rows. This is available in verbatim, edited summarized or notes format. [Sample]
|Turnaround Time – Standard turnaround includes the weekends and is the same for one file or 50+ files.|
|Files 60 minutes or less||24-36 hours|
|Files 60-90 minutes||36-48 hours|
|Files 90 minutes or more||48-60 hours|
|3 Min. Timestamps||$0.50 per audio min|
|5 Min. Timestamps||$0.35 per audio min|
|10 Min. Timestamps||$0.30 per audio min|
|Speaker Identification from Audio (3-8 speakers identified by name)||$0.50 per min|
Focus Group Facility Partners
Join the nearly 200 focus group facility locations who offer Focus Forward Transcripts!
Your clients need transcripts for their projects. Have clients purchase this in-demand value added service at your facility. With transcripts specifically branded for your facility and invoiced on your bill to your client, you retain the relationship while helping to serve another one of their needs.
Interested in offering transcription at your locations? Learn how you can increase sales, grow relationships and deliver another service to your clients. Contact us for more information at firstname.lastname@example.org.
Focus Forward’s API provides a quick and simple process to integrate your application with ours. Integrate with our API to avoid manual upload of files. Audio comes directly to us with the click of a button, and transcripts are returned just as seamlessly.
Quick Start Overview
- Focus Forward provides the client with a unique endpoint URL that can be built into client applications for the transmission of files (audio/video, survey responses, etc.) to the Focus Forward file storage platform.
- All files will be stored in a client-specific location on the storage platform, identified by an API key provided to the client by Focus Forward. This key will need to be included in all requests to our system in order to authenticate the request.
- The endpoint can be customized to accept additional data fields from the client’s application as applicable (job names/numbers, interview date/time, name of interviewee, etc.)
- If the client chooses to have Focus Forward pass the completed transcript back into their system, they can provide Focus Forward with an endpoint URL on their platform to direct the file to, as well as any additional data fields that need to be passed back.
Sign up for API access now.
Be a Transcriber
Join Focus Forward’s transcription team!
Transcription is a great opportunity to set your own schedule and earn money from home.