People say the darndest things.
And we code those things for you.
Focus Forward’s in-house, US-based coders are knowledgeable, meticulous and experienced in various aspects of market research data analysis. Our dedicated project management teams and time tested quality process guarantees satisfaction.
PROJECT SETUP & MANAGEMENTA dedicated project manager reviews your data, suggesting the best methods and formats for your survey analysis. Each project is reviewed for content and assigned to a US-based coder, based on attributes applied to both the project and coder.
PROCESSUtilizing our preferred coding platform, Ascribe, coders are able to quickly organize and code large amounts of data.
QUALITY ASSURANCEOur in-house QA team analyzes the verbatim correlating to the codebook structure, nets, subnets and codes, checking the coder’s judgment, consistency and accuracy.
|Consumer/Business||$0.33 per open-end response|
|Other Specify||$0.25 per response|
|Medical||$0.59 per open-end response|
|IVR Coding||$0.78 per open-end response|
|Codebook Creation||$50.00 per codebook|
Focus Forward’s API provides a quick and simple process to integrate your application with ours. Integrate with our API to avoid manual upload of files. Audio comes directly to us with the click of a button, and transcripts are returned just as seamlessly.
Quick Start Overview
- Focus Forward provides the client with a unique endpoint URL that can be built into client applications for the transmission of files (audio/video, survey responses, etc.) to the Focus Forward file storage platform.
- All files will be stored in a client-specific location on the storage platform, identified by an API key provided to the client by Focus Forward. This key will need to be included in all requests to our system in order to authenticate the request.
- The endpoint can be customized to accept additional data fields from the client’s application as applicable (job names/numbers, interview date/time, name of interviewee, etc.)
- If the client chooses to have Focus Forward pass the completed transcript back into their system, they can provide Focus Forward with an endpoint URL on their platform to direct the file to, as well as any additional data fields that need to be passed back.